Product Warranty

WARANTY DETAILS

This limited warranty extends only to the original purchaser. We warrant our products and its parts against defects in materials or workmanship for ten years from the original ship date. During this period, we will repair or replace defective parts with new or reconditioned parts at our option, without charge to you.

Any after-market additions or modifications will not be warranted. The system owner is responsible for the payment, at current rates, for any service or repair outside the scope of this limited warranty.

We make no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this product other than as set forth below.

We make no warranty or representation, either express or implied, with respect to any other manufacturer’s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.

Except as provided below, we are not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product. Under no circumstances shall we be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.

The warranty and remedies set forth are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

What will we do to correct problems?

We will either repair the product  or replace the item with a new unit or refurbished unit of the same condition.

A replacement product or part assumes the remaining warranty of the original product or 90 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by general wear-and-tear, improper use of the product, or malfunctions and damage not resulting from defects in material or workmanship.

We do not advise you open or tamper with your products at any time as this will void the warranty you have with us and that you contact our Customer Care team, who will guide you through the warranty process.

Second Hand Purchases

If your product has been purchased second hand, it is no longer covered by our Limited, Extended Warranty. Please note that any existing warranty is not transferred to the item when purchased second hand, instead the existing warranty is void. 

Please note that products purchased second hand are not valid for protection through any of our warranty policies. Therefore, please do not try to purchase or register a warranty for any of our products you may have bought second hand as they will not be eligible to make a valid claim.

What do you have to do?

If your product is faulty and you would like to make a Warranty claim, please contact our team using the submission form on our Contact page.